Please note:

Our Customer Experience team are working hard to get back to everyone as quickly as possible, but we have a reduced capacity due to coronavirus restrictions. Please note that it could take up to 2 weeks for us to respond to Warranty requests, and we really appreciate your patience in the meantime.

  • Once you click 'send message', your return request will automatically be sent to us and this page will refresh. We will then review your request and respond to you via email.
  • We only accept returns for non-faulty items within 30 days of delivery.
  • If you made your purchase with one of our authorised retailers, please contact them directly to arrange your return.
If your query relates to a specific product issue, please attach a high-resolution photo clearly showing any damage or defect.
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